Join Together

Unlock your union’s growth with smarter, member-first services

Get more members with the best online join experience

Keep more members with Update:Upgrade

Conversion-optimised online join for your union

We design, develop, and deliver high-performing online join forms that help unions grow. The results speak for themselves:

We’ve seen a 60% improvement in completion rates for people joining the NEU online
Scarlet Harris, Recruitment and Retention Strategy Manager, NEU

How do we achieve this? The Join platform delivers frictionless forms that are crafted to guide applicants to completion with minimal effort – while still capturing all the essential information your union needs:

  • Conditional questions – tailor the journey to each applicant with branching logic
  • Perfect rate calculations - take accurate membership fees based on your rules
  • Flexible payment methods - offer appropriate and secure payment options for members with Direct Debit & Deduction at Source
  • Political levies - handle opt-ins with ease

Your union is unique. Whatever your rules, rates and requirements, Join handles them effortlessly.

Join Together have played a pivotal role in helping the union grow over the last few years, and continue to be a key partner for us.
Seán McElhinney, Director of Membership, Fórsa

A seamless online join experience for all members

Our forms aren’t just functional, they’re designed to delight.

  • Fast and simple – simplify applications for your members. One thing per page. More finished applications
  • Mobile-first, desktop-ready – give your members a smooth, reliable experience on any device
  • Fully accessible – meet web accessibility standards – everyone can Join
  • Beautifully branded – integrate seamlessly with your website for a consistent look

A better join form means more members and less admin. By removing friction, more people complete their applications, helping your union grow. At the same time, smarter forms capture more accurate data, reducing processing time and costs.

Works in harmony with your CRM and processes

Your membership database is the backbone of your union’s organising and servicing. That’s why the Join platform integrates seamlessly with your existing CRM, keeping your processes intact.

  • Works with your current system – integrate with Salesforce, Dynamics 365, APT Stratum, iMIS, and more
  • Real-time data syncing – ensure accurate records and smooth processing of applications
  • Future-proof flexibility – switching CRMs? Join moves with you. No costly rebuilds

Security and data protection at its core

We know unions handle sensitive member data and have strict legal obligations. That’s why Join is built from the ground up to help unions meet their data protection responsibilities with confidence.

  • GDPR-compliant – lawful, fair, and transparent data processing
  • Full control – clear retention policies and automated redaction to protect member privacy
  • Privacy-first design – secure storage, controlled access, and security audits
  • End-to-end encryption – data encrypted in transit and at rest for maximum security
  • EU-based hosting – data stored on secure EU servers, ensuring compliance with data residency requirements

With Join your union can be confident that every application is handled securely, responsibly, and in compliance with data protection laws.

Partnering with Join Together has transformed how people join BFAWU. Their intuitive online join form makes the process easy, fast and accessible for our members.
Sarah Woolley, General Secretary, BFAWU

Built by experts, trusted by unions

Join Together Co-operative is a team of technologists with a passion for the union movement. With decades of experience delivering world-class digital services, we understand the unique challenges unions face and we build solutions that help them grow.

  • National Education Union
  • Communication Workers Union
  • Bakers Food and Allied Workers Union
  • Forsa the Irish Trade Union

Grow your union smarter with Join Together

Discover how Join Together’s proven platform can simplify onboarding, boost completion rates and seamlessly integrate with your existing systems and processes.

Get in touch to discuss how we can tailor a solution for your union’s unique needs.

Update:Upgrade — the simpler way to keep member data up to date

Outdated and inaccurate member data is a costly headache for unions. It wastes time, drains resources, and makes organising harder:

  • Ballots go undelivered, reducing turnout and wasting money
  • Poor communication frustrates members, weakening engagement and increasing churn
  • Staff waste hours chasing updates, instead of focusing on organising and servicing members
  • Incorrect records mean lost revenue, from members paying the wrong subs or not paying at all

Keeping member data up to date isn’t just admin — it’s essential for a stronger, more effective union.

Member Portals Don’t Work

Many unions have member portals or login areas, but they often go unused. They’re clunky, slow, and frustrating, leaving members disengaged.

One union we work with found that “forgot password” was the second most visited page on their website—a clear sign of frustration. Worse, when unions urgently need accurate data (such as before a ballot), they scramble to update records with mass emails, calls, and spreadsheets, overloading staff and delaying critical work.

Meet Update:Upgrade, the hassle-free and cost-effective way to maintain up-to-date member data

We built Update:Upgrade to make keeping member data up-to-date effortless. It’s a simple, secure, and easy-to-use web service that lets members update their own details in seconds.

  • Members update their own details in seconds – reduce team admin. Updates are instant and secure
  • Better engagement, stronger organising – stay accurate. Reduce member frustration
  • Lower costs, higher retention– minimise wasted resources and lost revenue

The NEU is using Update:Upgrade to enable student members to automatically update their records and upgrade their membership as they move into teaching, helping them retain more members while drastically cutting costs and manual processing.

The upgrade service Join Together built for us helps us retain more members and has reduced costs.
Scarlet Harris, Recruitment and Retention Strategy Manager, NEU

Try the demo and get in touch

We’ve put together a demo Update:Upgrade form so you can see the experience for yourself. Just enter your email and check your inbox to get started.

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